Privacy Policy

Our website respects your privacy and strives to protect your personal data.
This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also outlines the measures taken to ensure the confidentiality of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting our website directly or via another site, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Therefore, your name and other information related to you will be used as described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the site without providing any personal data. Your identity remains anonymous during your visit and is only revealed if you have a registered account on the site, which you access using your username and password.

1 – Data We Collect

We may need to collect your information if you wish to place an order for a product on our site.

We collect, store, and process the necessary data to follow up on your purchase from our site, secure any potential claims that may arise, and provide you with the services we offer. Personal information collected may include, but is not limited to: name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and provide you with the services and information displayed on our site that you request. Additionally, we use the information to manage your account, verify financial transactions, audit data downloads from the site, identify site visitors, develop and customize page designs or content, and conduct demographic research. We may also send useful or requested information regarding products and services, provided you have not opted out of such communication. Communications may be sent via email, and you can unsubscribe from promotional or marketing communications at any time.

We may share your name and address with third parties for delivery purposes (e.g., delivery personnel or suppliers).

We may store details related to your current order on our site, but for security reasons, we cannot directly retrieve them. By logging into your account, you can view the information and details of your current or upcoming purchases and manage your address details. You are responsible for keeping your personal information confidential and not sharing it with unauthorized third parties. We are not liable for misuse of passwords unless it results from our error.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while maintaining confidentiality. You may opt out at any time. Survey responses are not shared with third parties. Your email address is only disclosed if you participate in competitions. Survey responses are stored separately from your email address.

We may send information about us, our website, other websites, products, sales, promotions, newsletters, or related services of our group companies or partners. If you do not wish to receive this information, you can unsubscribe via the “unsubscribe” link in any email, and we will stop sending it within seven business days (excluding weekends and public holidays) of receiving your request.

Some data may be used, while maintaining full privacy, for purposes such as verifying user locations, tracking visits to the site or email links, and providing anonymized data to third parties (e.g., publishers). This data will not identify you personally.

Competitions

For any competition, data may be used to notify winners and announce offers. Details on participation conditions are available for each competition.

Third Parties and External Links

We may share your information with other companies in our group, agents, or contractors to assist with transactions under the Privacy Policy. Third parties may help deliver products, receive payments, conduct marketing or statistical research, or assist customer service. Information may be exchanged with third parties to prevent fraud or reduce credit risk. In the event of a sale of our company or part of it, our databases containing personal data may be transferred. Unless stated otherwise in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent, except as required by law.

The website may contain third-party ads, links, or frames to other websites. We are not responsible for the privacy policies or content of any third-party sites or parties.

2 – Cookies

Accepting cookies is not required to visit the site. However, certain functionalities, such as using the shopping cart, may not work without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages. They are stored on your hard drive by your browser. Cookies may be used to detect your IP address, saving time during visits. We use cookies to improve your browsing experience (e.g., remembering your identity when editing your cart) and not for other purposes (e.g., targeted marketing).

You can configure your browser to reject cookies, but this may limit your use of the site. Cookies do not contain personal information, are virus-free, and the site uses Google Analytics to analyze usage. Google Analytics may transfer generated information (including IP address) to servers in the United States, which may be used to evaluate site usage, prepare reports, and provide related services. Google may share this information with third parties if required by law or if third parties process the data on Google’s behalf. Google will not link your IP address to other data it holds.

3 – Security

We use appropriate security measures to prevent unauthorized access, loss, or destruction of your information. Personal data collected is stored in a secure database with firewall protection. Payment card information is encrypted using SSL (Secure Socket Layer). While we take strong security measures, we cannot guarantee 100% protection. Do not send full card details via unencrypted email.

Security safeguards are applied during data collection, storage, and disclosure. Occasionally, we may request proof of identity before disclosing personal information. You are responsible for keeping your password and computer secure from unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to access the personal information we hold about you or have received from you. You can request corrections to any errors free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.